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人人書 > 雜誌 > A Story on Track

A Story on Track

時間:2024-10-21 01:53:31

Rapidlychangingrailwaysystemisseenthroughaworker’seyesByYuanYuan

AFuxingtrainsetsofffromBeijingSouthRailwayStationforShanghaionJuly1XINHUAAttheendof2017,thelengthofChina’srailwaynetworkwas127,000km.Ofthis,therewere25,000kmofhigh-speedlineswithadesignedtopspeedof350kmperhour,accountingfor66.3percentoftheglobaltotal.Thelengthofhigh-speedrailwaysisexpectedtoreach30,000kmby2020,coveringover80percentofcitieswithapopulationofmorethan1million.

ZhaoXiaoqin,bornin1984,hasworkedoneightdifferenttypesoftrainsinher15-yearcareerandhaswitnessedthegreatchangesonthetracks.

Fromfasttofaster

Zhaostartedworkingonthetrainsin2003withtheencouragementofheroldersister,whowasalsoarailwayworker.ShefirstworkedaboardaT97,apassengertrainbetweenBeijingandKowlooninHongKong.Atthetime,itwasafairlyadvancedtrain,equippedwithairconditioningandcomfortableseats.TstandsforTekuai,orsuperfast,andthespeedwasalittleover110kmperhour.

“Eachofusontheservicecrewwasinchargeofonecarriage,whichincludedofferingservicesandkeepingeverythingclean,”Zhaosaid.“Duringholidays,thetrainwasalwaysfullypackedandourmissionwassimplytogetthepassengerssafelytotheirdestinations.”

Oneofthedutiesoftheservicecrewwastopushatrolleypiledwithbeveragesandsnacksthroughtheaisles—whichwerealwayssqueezedwithpassengers—makingitaverydifficulttask.Ontrainswithnoautomaticwaterboilers,theservicecrewhadtocarryakettletoofferhotwatertopassengers.

Evenso,itwasahugeupgradefromthesocalled“green”trains,whichwerepaintedgreen,couldrunataspeedasslowas30kmperhouranddominatedtherailwaysnationwidebeforethe1990s.Theyhadnoairconditioningandwereextremelyhotinsummersincetheywerealwayspackedwithpassengersduetotheirlowprices.Thesmellonthetrainwasusuallyamixtureofbodyodor,instantnoodlesandsmoke,sincetherewerenodesignatedsmokingareas.

Inthe1990s,Chinastartedtointroducemoreair-conditionedtrainswithfasterspeedsandmorecomfortableseats,andthegreentrainsweremostlyphasedout,althoughtheycanstillbeseeninsomepartsofthecountry.

In2007,thetrainthatZhaoworkedwasupgradedtoabullettrain,knownasHexie,orharmony.Itranatamuchfasterspeed,about200kmperhour,wasequippedwithadvancedfacilitiesandwasmuchlesscrowded.

“Everypassengerwasexcitedtobeonthenewtrainandtheyhadmanyquestionsaboutit,”Zhaosaid.“Weneededtobewell-preparedtoanswerquestionsandprovidebetterservice.”

Smartandenjoyable

Intheinitialstage,thehigh-speedtrainsinChinawerebasedonJapanese,GermanandFrenchtechnologies.InJune2017,Chinalauncheditsfirsthigh-speedtrainswithtotallyself-developedtechnologies.Fuxing,orrejuvenation,asthenewtrainiscalled,isexpectedtoreplaceHexieinthefuture.

ZhaonowworksasatrainconductoronaFuxingtrainbetweenBeijingandShanghai.“Thehightechnologygreatlyliftstheservice,”Zhaosaid.Sincelate2011,passengerscanpurchasetrainticketsonline,andbeginninginOctober2017,theycanalsochooseseatsonline.

Inthepast,themealchoiceswerequitelimitedonthetrain.Passengerswhodidn’twanttobuymealsonthetrainwouldcarryinstantnoodlesonboard.Butnowpassengerscanorderfoodonlinefromrestaurantsinandnearrailwaystationsandthecrewhelpstodeliverthesemealstotheirseats.

Inaddition,asmanyhigh-speedtrainshaveonboardWi-Fi,passengerscansurfonlinewiththeirsmartphonesandmakethetripmorecomfortable.

Inhernewposition,Zhaoneedstocheckeverydetailofthetrainwiththetechniciansbeforeeverytriptoensuresafety.Aftercheck-ingeverypart,shescansaQRcodetorecordherfindings.“Inthepast,alltheworkingrecordswerewrittenonathicknotebook,”Zhaosaid.“Nowwehaveanappthatreplacesit.”

Zhaohaskeptallherworkpermitsfromthepast15yearsandthekeyssheusedondifferenttrains.“Thekeysnowaresmallerbuthavemorefunctions,”Zhaosaid.“Highspeedtrainshavedevelopedatastrikingspeedandhavebecomethefirstchoiceformanypassengers.”

ZhaoXiaoqinleadsasafetycheckduringatripbetweenBeijingandShanghaiZHENGLIANG

PartofthestaffitemsZhaoXiaoqinhasusedinher15-yearrailwaycareerZHENGLIANGCopyeditedbyRebecaToledoCommentsto
   

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